Contact
The LAZ team is here to help
Pick whichever way suits you. For anything urgent, message us on WhatsApp.
Ways to reach us
Found someone who's lost?
If they're wearing a LAZ bracelet or necklace
- Scan the code or tap the braceletWith any smartphone camera, or by tapping the bracelet with the phone. No app needed.
- Reach the familyThe care profile page opens with buttons to call a relative, send a message and share your location.
- Check the medical detailsMedications, allergies and chronic conditions are on the same page, so you know their condition.
Code not working? Message us on WhatsApp and we'll help.
WhatsApp (opens in a new tab)Your account and data
- Delete my accountWhat deletion removes, what we keep, and how to ask for it.
- Privacy policyWhat data we collect, why we collect it, how long we keep it, and how you can have it deleted.
- Terms and conditionsThe rules that govern your use of the LAZ app, and what you acknowledge when you use care profiles and face search.